Delivery Information

Order Delivery

All orders placed are dispatched within 5 working days (unless specific times are advised of on the product page) and delivered within 7 days. Orders will not be dispatched on Saturdays and Sundays.

Should you find a problem with your order upon its arrival, please contact us within 48 hours of delivery on info@piefactorymusic.com providing images of product damage and packaging or call us on 01843 596 777.

See below for national and international delivery rates. 

Click & Collect

Click & Collect service is available during normal office opening times. 

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Contact Us

If you have any queries relating to the online shop, please contact us via info@piefactorymusic.com  or call us on 01843 596 777.

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Delivery Rates

United Kingdom

UK Standard - £5.95

International: Europe

We are not currently shipping to Europe. We apologise for inconvenience caused by this temporary change. 

International: USA & Canada

Standard  - £25.95

Free International Shipping when you spend £100+

Please note: the customer is responsible for any customs duties and taxes that may be applied to your order. Once an international order has been dispatched, it cannot be cancelled.

Unfortunately, we do not currently offer shipping rates outside of these international zones. Please do contact us if you'd like a quote for delivery to an address outside of these zones.

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Click & Collect

Our click & collect service is available during normal office opening hours

Monday - Thursday 10am - 3pm